Welcome to Accurate Vision Optics LLC. By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. Company Information
ACCURATE VISION OPTICS LLC Al Qaizi Residence Building D, Shop #4 Al Souq Al Kabeer, Musallah Road Bur Dubai, Dubai, UAE
All product images are for illustration purposes only. Actual colors, packaging, and product appearance may vary slightly depending on manufacturer updates and screen settings.
3. Prescription Responsibility
Customers are responsible for providing accurate prescription details while ordering corrective lenses or eyewear. Accurate Vision Optics LLC will not be held responsible for issues caused by incorrect prescription information submitted by the customer.
We recommend consulting a qualified eye care professional before purchasing prescription products.
4. Pricing & Payments
All prices displayed on the website are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
We reserve the right to:
Change product prices without prior notice
Modify or discontinue products at any time
Cancel orders affected by pricing or technical errors
Payments must be completed successfully before order processing and shipment.
5. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on product availability and shipping location.
Accurate Vision Optics LLC is not responsible for delays caused by:
Courier services
Customs clearance
Public holidays
Weather conditions or unforeseen events
Customers are responsible for providing correct shipping information during checkout.
6. Returns & Exchanges
For hygiene and safety reasons, contact lenses may not be eligible for return or exchange once opened or used.
Returns or exchanges may only be accepted for:
Wrong items received
Manufacturing defects
Damaged products during delivery
Customers must contact us within 48 hours of receiving the order with supporting images and order details.
7. Order Cancellation
Orders may be cancelled before shipment confirmation. Once an order has been processed or dispatched, cancellation requests may not be accepted.
Custom-made or prescription products may not be eligible for cancellation after processing begins.
8. User Responsibilities
By using our website, you agree not to:
Use the website for unlawful purposes
Submit false or misleading information
Attempt to disrupt website functionality or security
Copy or misuse website content without permission
9. Intellectual Property
All website content including logos, images, graphics, text, product listings, and designs are the property of Accurate Vision Optics LLC and may not be copied, reproduced, or distributed without written permission.
10. Limitation of Liability
Accurate Vision Optics LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Customers are advised to follow proper usage instructions for all optical and eye care products.
11. Privacy
Customer information provided through the website is handled securely and used only for order processing, communication, and service improvement purposes.
We do not sell or share customer information with unauthorized third parties.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
13. Updates to Terms
Accurate Vision Optics LLC reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
